59 BroadmeadBristolEmail: email@example.com, BS1 3EATel: 0117 954 9828
While we receive guidance from the CCG regarding this, we have temporarily suspended the ability to book appointments online in order to safeguard against spread of the coronavirus. You can still book your appointments by calling reception on 01179549828
Dr Vicky Pitts has been a GP at Broadmead for the past 8 years. Vicky has decided to leave the practice to seek a new position with the option of a potential partnership. Vicky will be leaving us in April 20, this is a sad loss for us but we wish her well for her future. We appreciate this can be unsettling for our patients so if you wish to chat to Vicky or Dixine (PM) about alternative GPs, then please do not hesitate to telephone to book an appointment. We are currently recruiting a replacement for Vicky.
The Walk-In Centre is a nurse lead service staffed by experienced nurse practitioners and paramedics. Staff are trained to assess, diagnose and treat some conditions.
Some more serious conditions will need to be treated by the patient's registered GP and some patients will be referred to the hospital. Certain conditions we are unable to treat as follows:
Reception staff ask what you are attending for to ensure that you do not wait unnecessarily if we aren't able to support you or to stream you to a more appropriate service if necessary..
Please note: We do NOT have X Ray facilities on site.
To enable you to have the best possible care, patients who require wound care or change of dressing should ideally bring their dressings and a care plan. We may have to refer you back to your treatment room nurse.
If you are unsure or have any queries, please ask a receptionist upon arrival who will be happy to seek advice from a nurse.
Please be aware patients attending after 18:00 Mon-Sat and 15:30 Sun, may not be seen. This is dependent on capacity and demand on the service on the day. Due to Boots closing times, the service needs to close promptly at 20:00 (17:00 Sun). If not seen, patients are advised to contact 111 for alternative services available.
The Walk in Service also operates on public holidays with the exception of Christmas Day and Easter Sunday. On public holidays the service is open 11am - 5pm.
Please be aware that there can be long waits during weekends and public holidays.
The Walk in Centre is located on the second floor of Boots (next to the photography department, and on the same floor as the Opticians Department).
The Boots Store can be accessed via the Broadmead highstreet (opposite Carphone Warehouse and The Arcade) from 8am.
The Boots store can also be accessed via the Galleries Shopping Centre between the hours of 9am and 7pm.
Getting here & Parking
Broadmead is served by a number of bus services. More information is available here
Parking is available in the Galleries. More information is available here
There are plenty of racks available within the Broadmead area for securing bikes.
Your Feedback Matters!
We are keen to hear from our patients about what we do well, and what we can improve.
If you are visiting our Walk in Service, please ask one of our Reception team about completing a feedback card.
If you require urgent medical attention outside of normal Walk in Centre hours, please dial 111 to access the NHS 111 Service
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.
The fully trained NHS 111 team will collect the caller's personal details, and obtain further information about the nature of their call. They will then make recommendations as to whether a patient needs to be transferred to the BrisDoc Out of Hours service.
If this is the case NHS 111 will book patients into either a telephone advice appointment, or a face to face consultation at one of our primary care centres. If there is a clinical need that requires a home visit the BrisDoc team will arrange this:
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